Effective Date: 18/08/2023
At NGXCORP PRIVATE LIMITED, we strive to ensure that your orders are processed and delivered promptly. This Shipping Policy explains the terms and conditions related to the shipping of products purchased from our website www.ngxcorp.com.
Once you place an order, you will receive an order confirmation email. This email will contain your order number, details of the items purchased, and an estimated delivery date. Please review the information in the confirmation email and contact us immediately if there are any errors.
Orders are typically processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Please note that processing time may vary during peak periods, such as holidays or promotional events.
Shipping costs are calculated at checkout based on the shipping method selected and the destination of the order. Any applicable shipping promotions or discounts will be applied automatically during checkout.
We ship to All Over India. Please note that we do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted areas. If you are unsure whether we deliver to your location, please contact us at sales@ngxcorp.com.
Estimated delivery times are provided during checkout and are based on the shipping method selected. Please note that these timeframes are estimates and not guaranteed. Factors such as weather conditions, carrier delays, or customs processing may affect delivery times.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the tracking number provided.
For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer. These charges are not included in the item price or shipping cost. Please check with your local customs office for more information on potential fees before placing an order.
International delivery times may vary depending on the destination country and customs processing. Please allow additional time for international deliveries.
Certain products may be subject to shipping restrictions due to regulations, hazardous materials, or other limitations. If your order contains restricted items, we will notify you and provide alternative options if possible.
If your package is lost during transit, please contact us at sales@ngxcorp.com within 7 days of the estimated delivery date. We will work with the carrier to locate the package or arrange for a replacement.
If your package arrives damaged, please take photos of the damaged packaging and items and contact us at sales@ngxcorp.com within 30 days of receiving the order. We will assess the damage and provide a replacement or refund as appropriate.
If you need to change the shipping address for your order, please contact us immediately at sales@ngxcorp.com. We can update the address as long as the order has not yet shipped.
Once an order has been placed, it cannot be modified. If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled.
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:
NGXCORP PRIVATE LIMITED, 2, WEST STREET, AKRAHARAM, Ramanathapuram, Tamil Nadu, 623501.
Email: info@ngxcorp.com
Phone: +91 6383752435
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated. We encourage you to review this policy periodically to stay informed about our shipping practices.
Consulting with a legal professional is recommended to ensure your Shipping Policy is comprehensive, legally compliant, and aligned with your business practices.